Terms of service

Terms of Service

Store Name: Kovalura
Website: kovalura.myshopify.com
Email: sinanguzel479@gmail.com
Phone: +1 (202)-315-8516
Address: 7507 Double Springs Ct, Charlotte, North Carolina 28262, United States

Welcome to Kovalura. These Terms of Service explain the rules and conditions for using our website and purchasing products from our store. By visiting our website or placing an order, you agree to these terms.

1. General Conditions

By using kovalura.myshopify.com, you confirm that you are using our website for lawful purposes only. You agree not to misuse our website, interfere with its security, or use it in a way that may harm our business, customers, or services.

We reserve the right to refuse service to anyone if we believe our policies or terms have been violated.

2. Online Store Terms

You may not use our products or website for any illegal or unauthorized purpose. You must not transmit viruses, harmful code, or any destructive software through our website.

Any violation of these Terms may result in the termination of your access to our services.

3. Product Information

We make every effort to display accurate product descriptions, images, pricing, and availability. However, we do not guarantee that all product details, colors, or images will appear exactly the same on every device screen.

Product availability may change without notice.

4. Pricing and Payments

All prices are displayed on our website and may be updated at any time without prior notice.

We reserve the right to correct pricing errors, cancel orders affected by incorrect pricing, or refuse orders when necessary.

Payments must be completed at checkout using the available payment methods on our website. Orders are processed only after payment has been successfully received.

5. Order Acceptance

After placing an order, you may receive an order confirmation by email. This confirmation does not guarantee final acceptance of your order.

We reserve the right to cancel or refuse any order due to reasons such as:

  • Incorrect customer information
  • Payment issues
  • Product unavailability
  • Suspected fraud
  • Pricing or product information errors

If your order is canceled after payment, we will issue a refund to your original payment method.

6. Shipping and Delivery

Shipping times and delivery estimates are provided for informational purposes only. Delays may occur due to carrier issues, customs processing, weather, holidays, or other circumstances outside our control.

Customers are responsible for providing accurate shipping information. Kovalura is not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by the customer.

7. Returns and Refunds

We accept returns within 30 days of delivery.

Return rules summary:

  • Returns accepted for 30 days
  • Free return shipping
  • No restocking fee
  • No final sale items

For full details, please review our Return and Refund Policy.

8. Billing Information

You agree to provide current, complete, and accurate billing and account information for all purchases made from our store.

If your billing or payment information is incorrect, outdated, or incomplete, your order may be delayed or canceled.

9. Account Information

If you create an account on our website, you are responsible for keeping your login information secure. You are responsible for all activity that occurs under your account.

Please contact us immediately if you believe your account has been accessed without permission.

10. Promotions and Discounts

Promotional offers, discount codes, and special deals may be changed, limited, or canceled at any time.

Discount codes must be used according to their stated conditions and may not be applied after an order has already been placed unless approved by our support team.

11. Third-Party Services

Our store may use third-party services such as payment processors, shipping providers, analytics tools, or apps. These third-party services may have their own terms and privacy policies.

Kovalura is not responsible for the actions, policies, or services of third-party providers.

12. Intellectual Property

All content on our website, including text, images, logos, graphics, product descriptions, and design elements, belongs to Kovalura or its content providers and may not be copied, reused, modified, or distributed without permission.

13. Limitation of Liability

Kovalura is not responsible for any indirect, incidental, or consequential damages resulting from the use of our website, products, or services.

To the fullest extent permitted by law, our liability is limited to the amount paid for the product purchased from our store.

14. User Comments and Feedback

If you submit reviews, comments, messages, or feedback, you agree that we may use them to improve our services, display customer reviews, or communicate with you.

You must not submit false, abusive, offensive, or unlawful content.

15. Prohibited Uses

You are not allowed to use our website or services to:

  • Violate any law or regulation
  • Infringe on intellectual property rights
  • Submit false or misleading information
  • Upload harmful software or malicious code
  • Harass, abuse, or harm others
  • Attempt to access restricted areas of the website
  • Interfere with website security or functionality
  • Commit fraud or unauthorized transactions

16. Changes to These Terms

We may update these Terms of Service at any time. Any changes will be posted on this page. Your continued use of our website after changes are posted means you accept the updated terms.

17. Governing Law

These Terms of Service are governed by the laws of the United States and the applicable laws of North Carolina, without regard to conflict of law principles.

18. Contact Information

For questions about these Terms of Service, please contact us:

Kovalura
Website: kovalura.myshopify.com
Email: sinanguzel479@gmail.com
Phone: +1 (202)-315-8516
Address: 7507 Double Springs Ct, Charlotte, North Carolina 28262, United States