Privacy Policy

Store Name: Kovalura
Website: kovalura.myshopify.com
Email: sinanguzel479@gmail.com
Phone: +1 (202)-315-8516
Address: 7507 Double Springs Ct, Charlotte, North Carolina 28262, United States

At Kovalura, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase from our store.

Information We Collect

When you visit kovalura.myshopify.com, place an order, or contact us, we may collect the following information:

• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment details
• Order details
• IP address
• Device and browser information
• Customer support messages

Payment information is processed securely through our payment providers. We do not store full credit card details on our website.

How We Use Your Information

We use your personal information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Provide customer support
• Handle returns, refunds, and exchanges
• Improve our website and services
• Prevent fraud and protect our store
• Comply with legal and tax requirements
• Send marketing emails only when you choose to receive them

Sharing Your Information

We may share your information with trusted service providers only when necessary to operate our store, such as:

• Payment processors
• Shipping carriers
• Order fulfillment providers
• Website hosting providers
• Email and customer support tools
• Fraud prevention services

We do not sell your personal information.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website performance, and support advertising or marketing features.

You can disable cookies through your browser settings, but some parts of the website may not work properly.

Email Marketing

If you subscribe to our newsletter or agree to receive marketing messages, we may send you promotional emails about products, offers, or store updates.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at sinanguzel479@gmail.com.

Data Security

We take reasonable security measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online transmission or storage system is completely secure, so we cannot guarantee absolute security.

Data Retention

We keep your personal information only for as long as necessary to:

• Complete orders
• Provide customer support
• Maintain business records
• Meet legal, tax, and accounting obligations

When information is no longer needed, we may delete or anonymize it.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Request restriction of certain data processing
• Ask how your information is used

To make a privacy request, contact us at sinanguzel479@gmail.com.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Information

For questions about this Privacy Policy or your personal information, please contact us:

Kovalura
Website: kovalura.myshopify.com
Email: sinanguzel479@gmail.com
Phone: +1 (202)-315-8516
Address: 7507 Double Springs Ct, Charlotte, North Carolina 28262, United States